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Sunday, 30 June 2019

How rude service inspired a multi-million euro firm

A bad experience at a shop inspired one man to set up a business that measures customer satisfaction.

from BBC News - Home https://ift.tt/2ZXoP2V

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'We're not Brendon and Ben' - Root's calmness praised

Joe Root is praised for his calmness on his return as captain by interim coach Marcus Trescothick, who says the pair "are not" Ben...